Service & Lifecycle Support

Post-sale reliability is our commitment. From AMC/CMC contracts to spare parts and <24-hour technical response — we keep your equipment running.

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AMC / CMC Contract Tiers

Annual and comprehensive maintenance contract options tailored to equipment type, usage intensity, and institutional requirements.

Detailed tiers coming soon

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Spare Parts Inventory

Localized spare parts availability for PEIC-manufactured equipment and authorized partner brands — minimizing downtime.

Parts catalog coming soon

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<24-Hour Technical Response

Our service workflow ensures rapid on-site response in Mumbai and prioritized dispatch across all regional offices.

Workflow diagram coming soon

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Service Request Portal

Dedicated portal for logging service tickets, tracking repair status, and managing AMC renewals online.

Portal integration coming soon

Service Workflow

Response Process

Log Request

Hotline / Portal / Email

Triage & Dispatch

<2 hour acknowledgment

On-Site Resolution

<24hr in Mumbai metro

Follow-Up & Report

Service completion log

Need a custom solution?

Our technical team can design integrated solutions tailored to your facility's specific requirements, combining equipment from multiple solution areas.

Discuss your requirements