PEIC coordinates the service relationship for systems it supplies - manufactured or distributed. AMC/CMC contracts, domestic spares, site diagnosis, refurbishment, and technical response are handled through one team.
By phone, email, or service ticket through PEIC's support channels.
Prompt diagnosis and dispatch planning based on equipment criticality, location, and parts availability.
PEIC engineers or partner engineers coordinated pan-India based on location and equipment type.
Service report with findings, actions taken, parts used, and recommended next steps.
Structured annual and comprehensive maintenance contracts covering preventive maintenance, callout response, parts replacement, and calibration where applicable.
Critical components stocked domestically for PEIC-manufactured systems, with authorized sourcing channels for supported partner-brand spares.
Each request is triaged for criticality and geography before dispatch planning, then followed with a documented solution path.
Lifecycle extension for suitable ageing equipment, including mechanical overhaul, control upgrades, refinishing, testing, and re-commissioning.
PEIC can structure coordinated AMC/CMC support for manufactured and supported partner-brand equipment under one service relationship.
Discuss Service Coverage